Whether you have questions about your account, deposits, withdrawals, order tasks, or general platform inquiries, the MerchantHub support team is ready to assist you.
Response Time
Our support team aims to respond to all inquiries within 24 hours during business days.
Get in Touch
For assistance with the following and more, please contact us through our official channels.
Telegram Support
@MerchantHubSupport
Head Office
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
For your security, MerchantHub communicates only through its official support channels.
We will never ask for your password or sensitive information outside our verified channels.
Send Us a Message
Fill out the form below and our support team will get back to you as soon as possible.
Frequently Asked Questions
How do I create an account?
You can create an account by clicking the Register button and filling in your details. You will need a valid referral code from an existing member to complete your registration.
How long do withdrawals take?
Withdrawals are processed manually by our admin team. Most withdrawals are completed within 24 hours. You will receive the funds directly to your provided USDT (TRC-20) wallet address.
I forgot my password. What should I do?
Please contact our support team via WhatsApp or Telegram with your registered email address. Our team will help you reset your password securely.
I need help with an order. What should I do?
If you encounter any issues with an order, please contact our support team through any of the official channels listed on this page. Provide your username and order details for faster assistance.
How can I contact support?
You can reach us via Email, WhatsApp, or Telegram using the contact details provided on this page. You can also fill out the contact form and we will respond as soon as possible.
Complete Orders Promptly
To maintain smooth merchant operations and avoid unnecessary order conflicts, members should complete accepted orders as soon as possible after they are assigned.
Delays in completing active orders may affect merchant campaigns and could result in administrative review or temporary task restrictions in accordance with platform policies.
Need Immediate Assistance?
Our support specialists are available to help you with technical questions, account issues, deposits, withdrawals, and platform guidance.